SchoolCare Health, Dental, Vision, EAP and Wellness Benefits

  • Need to contact HR?
    hr@sau63.org

    Need to contact Cigna?

    Phone Number

    Customer Service
    1 (800) 997-1654
    24 hours a day, 365 days a year

    TTY/TDD Service (for hearing impaired callers)
    Dial 711 and follow the prompts
    24 hours a day, 365 days a year

    Find more phone numbers

    Online Help

    Live Chat
    Mon – Fri, 9:00 am – 8:00 pm, ET
    Log in to myCigna to start a chat

    Mailing Address

    Cigna Corporate Headquarters
    900 Cottage Grove Road
    Bloomfield, CT 06002

COVID-19 Coverage

  • SchoolCare / Cigna coverage for the COVID-19 diagnostic test, the office visit, and telehealth services are now available at no cost to participants.

    SchoolCare and Cigna have taken steps to help participants with symptoms or exposure to COVID-19 find greater peace of mind with easier access to screening, testing, telehealth services, and behavioral health support.  Effective immediately, out-of-pocket costs for COVID-19 testing-related visits, whether at a doctor’s office, urgent care clinic, emergency room or via telehealth, are waived through May 31, 2020.

    In addition, during times like these, many may feel extremely overwhelmed. Cigna is providing resources free of charge for all customers, clients, and communities to help manage high stress and anxiety. Cigna has opened a 24-hour toll-free help line (1-866-912-1687) to connect people directly with qualified clinicians who can provide support and guidance. More information can be found on Cigna.com.

    As always, for questions about benefits or coverage, visit my.cigna.com or call the toll-free number on the back of your insurance card for one-on-one access to assistance day or night.